Refund Policy
Effective Date: March 25, 2025
1. General Policy
TG Macro offers financial market insights and related services through various subscription plans. Due to the nature of our digital content and services, all sales are final, and we do not offer refunds unless explicitly stated otherwise in this policy.
2. Subscription Services
- No Refunds for Any Subscriptions: Once a subscription payment is processed, no refunds will be issued.
- Upgrades and Downgrades: Subscribers may upgrade or downgrade between TG Macro products. Any balance will be adjusted on a pro-rata basis and applied to the new subscription.
- Cancellation Policy: If you cancel your subscription before its expiration, you will still receive access and benefits until the end of your subscription term. No partial refunds will be provided.
3. One-Time Purchases (Webinars, Reports, etc.)
All one-time purchases, including webinars, reports, and market insights, are non-refundable once access has been granted.
4. Exceptional Circumstances
Refunds may be granted in limited cases at our sole discretion, such as:
- Duplicate charges due to a billing error.
- Fraudulent transactions (must be reported within 7 days).
To request a refund under exceptional circumstances, contact us at info@tgmacro.com with details of your issue.
5. How to Cancel a Subscription
To cancel your subscription and prevent future billing:
- Log into your TG Macro account.
- Navigate to the Billing/Subscription section.
- Follow the cancellation instructions provided.
Cancellations take effect at the end of the current billing cycle. You will retain access until the subscription period expires.
6. Changes to This Policy
TG Macro reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with a revised Effective Date.
7. Contact Information
If you have any questions regarding this Refund Policy, contact us at:
TG Macro
P.O. Box 15, Atlantic Beach, NY 11509
Email: info@tgmacro.com
By subscribing to or purchasing any TG Macro services, you acknowledge that you have read, understood, and agreed to this Refund Policy.